Turning Strategy into performance

Our singular focus on employee benefits and solutions continues as a vital support system for today’s workforce. We partner with employers of all sizes to deliver benefits that protect financial stability and promote wellbeing. In 2025, this helped to deliver meaningful top-line growth across our core businesses and continued progress against our strategic priorities. Our underwriting discipline, strong persistency and balanced product mix supported our performance throughout the year. At the same time, our technology investments have created seamless digital experiences for employers and employees, deepening the value we deliver.

Capital strength and financial flexibility remain hallmarks of our performance. We ended the year with a robust risk-based capital position and significant cash levels. For our shareholders we increased our common dividend rate by nearly 10% and returned capital to shareholders through $1 billion of share repurchases.

Progress in our Closed Block long-term care (LTC) business represents one of the most significant milestones of the year. We have materially reduced our LTC exposure through a major reinsurance transaction and a complementary internal reinsurance action. These actions ceded approximately 20% of our LTC statutory reserves, reduced our volatility and created meaningful additional capital flexibility.

Delivering for customers with modern platforms and responsible innovation

The opportunity before us begins with the essential services we provide and extends across the entire ecosystem of benefits, leave and workforce support tools on which employers increasingly depend. Today’s workplace is rapidly changing through shifts in technology, workforce participation, caregiving needs and regulatory expectations. Our role is to help our clients navigate a complex landscape that few organizations can shoulder alone. We do this with the right benefits, services and technology that make a real difference in people’s lives.

Our digital ecosystem is central to how we deliver that value. Platforms such as HR Connect, MyUnum, Gathr,® Total Leave, Unum Care Hub and Help@Hand (in the U.K.) make it easier for employees to enroll, file claims and access support, while simplifying administration for back-office teams. These tools now support a substantial portion of our premium base, and customer engagement continues to grow stronger as a result.

We have also accelerated our use of artificial intelligence. Our approach to AI reflects the very same commitments that define all aspects of our business: responsibility, transparency and a focus on people. We are not deploying AI for its own sake but as an enabler to give employees and customers faster information, simplify complex tasks, and augment the quality of human judgment where it matters most.

AI helps us respond to customers more quickly during a difficult moment, anticipate what information an employee might need next, and streamline a multi-step process so someone can focus on their health or family. These are meaningful advances in service of our purpose. We believe the thoughtful integration of AI will continue to accelerate our ability to support more workers, more efficiently and more compassionately.

People are behind every technology advancement and service we provide. The billions of dollars in benefits we pay every year help individuals and families stay on stable footing through illness, injury or loss. Across the markets we serve, we support tens of millions of people as they navigate life’s most challenging moments. And through our partnerships with businesses of all sizes, we enable employers to provide the care and support on which their workers rely. Providing these experiences is why we exist.

CUSTOMERS KNOW WE'RE THERE DURING DIFFICULT MOMENTS

“I suffered a stroke. Your employee comforted me at my lowest point and continuously encouraged me to focus on getting better.”

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“Bills still need to be paid on time during periods of disability, and you never lost sight of that.”

CLIENTS VALUE THE EXPERTISE & MODERN EXPERIENCES WE PROVIDE

“You do an outstanding job, and it makes it so simple for me to continue going forward… I told our brokers, please make sure we use Colonial Life again.”
- Small-business customer

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“I have used Unum as both the employer and as an employee on LOA. The employee portal for leave was great! I loved the text messages and the easy process. For the employers, I think that using Unum is easy. I get quick responses for my questions and using Unum for our private plans for FMLA is convenient!”
- Medium-sized employer

Anchored by our purpose and values

Our corporate values are simple, memorable actions that define how we show up for our customers and one another:

Focus on Customers

Explore Possibilities

Own the Outcome

Show a
Caring Spirit

With many workers in the markets we serve increasingly living paycheck-to-paycheck, our products and services also play an essential role in today’s financial safety net. Through strong partnerships with employers, we deliver affordable access to benefits that people across the U.S., the U.K. and Poland depend on to thrive.

We are also deeply committed to positively impacting those around us. Each year, our employees dedicate their time and expertise to support organizations that strengthen the places where we live and work. In 2025, we provided $14.8 million in charitable contributions across our geographic footprint while our people volunteered 89,000 hours to support the causes that matter most to them. We are proud of the compassion our people show beyond the workplace.

Recognition from independent organizations continues to affirm our culture. This includes being named by Ethisphere,® a global leader in defining and advancing corporate ethical standards, as one of the World’s Most Ethical Companies® for a sixth consecutive year.