Turning Strategy into performance

Our singular focus on employee benefits and solutions continues as a vital support system for today’s workforce. We partner with employers of all sizes to deliver benefits that protect financial stability and promote wellbeing. In 2025, this helped to deliver meaningful top-line growth across our core businesses and continued progress against our strategic priorities. Our underwriting discipline, strong persistency and balanced product mix supported our performance throughout the year. At the same time, our technology investments have created seamless digital experiences for employers and employees, deepening the value we deliver.

Capital strength and financial flexibility remain hallmarks of our performance. We ended the year with a robust risk-based capital position and significant cash levels. For our shareholders we increased our common dividend rate by nearly 10% and returned capital to shareholders through $1 billion of share repurchases.

Progress in our Closed Block long-term care (LTC) business represents one of the most significant milestones of the year. We have materially reduced our LTC exposure through a major reinsurance transaction and a complementary internal reinsurance action. These actions ceded approximately 20% of our LTC statutory reserves, reduced our volatility and created meaningful additional capital flexibility.

Delivering for our customers

The workplace environment has never been more complex than it is today. Economic, technology and policy dynamics continue to increase the pace of change, creating new uncertainties for employers, and with them, new opportunities to deliver value. Companies are balancing a variety of regulatory guidelines across overlapping local, state and federal jurisdictions. Growing financial, mental health and caregiver challenges highlight the evolving needs of employees. Both groups are striving to create a workplace environment where people can easily access the support they need to thrive.

We have built our market leadership position by relentlessly focusing on understanding and developing solutions that address these needs. Our suite of employee benefits and services covers a wide range of needs for every stage of working life. The complex environment in which we operate also demands deep partnerships with employers built on sophisticated and modern support for their evolving workplace requirements. By leveraging our decades of experience helping employers and the expertise of our people, we help companies take better care of their employees.

Over the last several years, we have made significant investments to develop and deploy digital capabilities that help our customers adapt to their shifting needs. We have enhanced our services to address a range of challenges and streamlined the user experience for our customers and distribution partners.

Much of our recent technology investment has helped further integrate our products with the leading benefits administration platforms and our broker distribution partners. Through Broker Connect and HR Connect, we seamlessly integrate with our customers’ full benefit offerings to offer fast and modern access to coverage and services for employees. Behind the scenes, these integrations streamline billing and other administrative activities, saving employers time and resources. For businesses without these platforms, our MyUnum and Gathr® portals provide the modern experiences that these customers deserve

Delivering benefits is where the rubber meets the road for employees. Customer portals across our brands allow employees to quickly file claims, upload supporting documentation and track status — all at their fingertips and on their time. Solutions like Unum Care Hub and Help@Hand in the U.K. provide easy access to wellness and mental health resources for employees. In the expanding absence management space, services like Unum Total Leave allow employees to quickly and easily access leave benefits, request leave and keep their employers updated on their leave status. For employers, new capabilities like Unum Insights provide a modern and responsible platform for viewing claim and leave records — providing HR professionals the information they need to support their employees through the life cycle of a claim or leave and give them aggregate details of claims and leave across their organizations.

CUSTOMERS KNOW WE'RE THERE DURING DIFFICULT MOMENTS

“I suffered a stroke. Your employee comforted me at my lowest point and continuously encouraged me to focus on getting better.”

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“Bills still need to be paid on time during periods of disability, and you never lost sight of that.”

CLIENTS VALUE THE EXPERTISE & MODERN EXPERIENCES WE PROVIDE

“You do an outstanding job, and it makes it so simple for me to continue going forward… I told our brokers, please make sure we use Colonial Life again.”
- Small-business customer

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“I have used Unum as both the employer and as an employee on LOA. The employee portal for leave was great! I loved the text messages and the easy process. For the employers, I think that using Unum is easy. I get quick responses for my questions and using Unum for our private plans for FMLA is convenient!”
- Medium-sized employer

Anchored by our purpose and values

Our corporate values are simple, memorable actions that define how we show up for our customers and one another:

Focus on Customers

Explore Possibilities

Own the Outcome

Show a
Caring Spirit

Our clear customer focus is anchored in our purpose of helping the working world thrive throughout life’s moments. These words guide our actions every day and remind us of the critical role we play in delivering financial protection. Employees and their families rely on our benefits as an integral part of their financial and wellbeing safety net. Employers depend on our benefits and leave expertise to create the workplace experiences their employees expect. Every interaction is an opportunity to live our brand promise of helping people and enabling businesses to deliver for their employees.

We know that we can best deliver for others by creating a thriving culture at Unum Group. It starts with a commitment to putting customers first. For the fifth year in a row, we have been recognized as one of the World’s Most Ethical Companies by Ethisphere® — a validation of our steadfast commitment to integrity and respect for each other and those we serve. Also foundational is our inclusive workplace that supports a sense of belonging for all employees. Together, we explore what’s possible in our quest to find the best solutions, are accountable to ourselves and our customers to create positive experiences, and above all, see the human in every interaction. Our people thrive because we foster a dynamic and rewarding environment, emphasize wellbeing and listen to each other across all levels of the organization.

Our employees are passionate not only about helping customers, but also about driving positive change in our communities. In 2024, we donated $12.8 million to charitable partners to support the education, health and wellbeing of those around us. Our matching gifts program and company volunteer events elevated the direct impact of our people on these and other causes. We are proud of the deep and lasting heritage we have as reliable partners in our communities, and we know that by leveraging our impact for good, we are planting the seeds for a better tomorrow.